With the experience and ability of shipping over 129 countries you can trust Demon Tweeks to deliver your order anywhere in the World. We constantly monitor our carriage costs, striving to keep them low for our overseas customers.

Please note that we are unable ship goods internationally to PO Box addresses.

 

 

Why can’t I purchase liquids & pressurised goods?

Liquids and pressurised goods cannot be shipped outside of the UK (unfortunately this includes ROI, Channel Islands and Northern Ireland on an Express service). Liquids and pressurised goods are considered "hazardous" when being transported via Air Freight as they can be prone to leak or explode. Please see below:

Parcelforce Prohibitions & Restrictions

 

I am an EU (Non UK) VAT registed customer, but I was charged VAT?

Unfortunately it’s not possible to process an EU order without VAT on the website, as the VAT is automatically added. If you call our Customer Services team on +44 (0)1978 663000 or email customerservices@demon-tweeks.co.uk with your registered VAT number then, subject to approval, we can arrange the relevant refund for you.

 

How can I place an order without paying VAT?

If you are having goods delivered outside of the EU then our website is set up to automatically not charge VAT on these orders. If you have any other reason not to pay VAT on your order (subject to qualification) then our experienced export team would be pleased to assist you on +44 (0)1978 664461 or email exportsales@demon-tweeks.co.uk.

 

Will I have to pay customs charges in my country?

If your delivery address is outside of the UK or EEC, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information. International shipments may be subject to cross-border inspections by customs authorities.